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+962 (6) 5664451
admin@keyjordan.com
4 February 2025
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Customer-Facing Enablement Manager
Key Responsibilities:
Content Creation & Training Development:
- Design and develop engaging enablement content tailored to sales teams, including product overviews, competitive analysis, and customer value propositions
- Partner with Product, Marketing, and Sales teams to ensure content is accurate, relevant, and aligned with business goals
- Create interactive learning modules, presentations, and sales playbooks
- Develop role-specific training programs for Account Executives, Business Development Representatives, and other customer-facing roles
Sales Onboarding:
- Own and execute a comprehensive onboarding program for new sales hires, ensuring they quickly ramp up on products, processes, and sales strategies
- Create onboarding plans that include a mix of live sessions, e-learning modules, and hands-on activities
- Collaborate with HR and hiring managers to streamline the onboarding experience
Assessment & Tracking:
- Implement assessment tools to track and evaluate the progress of sales teams' knowledge retention and skills development
- Regularly analyze assessment data to identify areas for improvement and provide actionable insights to leadership
- Maintain a central repository for enablement content and learning materials
Enablement Program Management:
- Build and manage an enablement calendar, ensuring timely delivery of product updates, new hire onboarding sessions, and skill refreshers
- Stay updated on industry best practices to innovate and improve enablement strategies
- Partner with leadership to align enablement programs with overall sales objectives and KPIs
Cross-Functional Collaboration:
- Work closely with Sales, Product, and Marketing teams to stay informed about product launches, updates, and market trends
- Act as the primary point of contact for sales enablement, gathering feedback from the sales team to iterate on programs and resources
Requirements
Qualifications:
- Bachelor's degree in Business, Education, Marketing, or a related field
- 3-5 years of experience in Sales Enablement, Training, or a related role in SaaS or CPaaS industries
- Proven expertise in designing and delivering enablement programs for customer-facing teams
- Experience with Learning Management Systems (LMS), sales enablement tools, and content creation platforms
- Strong project management skills, with the ability to prioritize and manage multiple initiatives
- Excellent communication and presentation skills
- Analytical mindset with a focus on metrics and outcomes
Key Competencies:
- Content Development: Ability to translate complex product features into compelling and digestible training materials
- Strategic Thinking: Align enablement strategies with business objectives and adapt to changing priorities
- Collaboration: Foster strong cross-functional relationships to ensure programs are relevant and impactful
- Analytical Skills: Use data to measure the effectiveness of enablement initiatives and drive continuous improvement
- Customer-Centric Approach: Understand customer pain points and how to position products to address them effectively
We’re looking for a passionate and motivated Accountant to join our team. We want a team player who is driven and willing to learn to accompany us on our mission of playing a vital role in the digitaltransformation sweeping the MENA region.
The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, This person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. Responsibilities:· Sell shipping, transport, and logistical services through sales calls and propose rates.· Provide sales results information by preparing sales reports and call results.· Maintain good relationships with clients.· Identify new business opportunities.· Maintain the customer's database and keep it updated.· Perform shipping operations as necessary.· Achieve assigned targets.Qualifications:· 2-3 years' quota-carrying sales experience in a shipping company.· Experience and working knowledge of CRM systems.· Demonstrable track record of over-achieving quota.· Strong written and verbal communication skills.· Interested candidates must have a car that they can use for work.· Experience in RORO, Containers, and Forwarding is an advantage. Things you can expect from working with us:· A chance to learn from colleagues with extensive work experience in the logistics industry.· Progressive working environment.· Since your health matters to us, you will be insured under our Health, life & cancer insurance policies.· Flexible and remote working arrangements.The recruitment process for this position will consist of the following steps:Complete our online application form and undertake a reasoning test covering English and Mathematics as well as a Sales test.Participate in an online interview with our HR team.Attend a technical interview in person.Have an interview with the General Manager.If successful, receive a job offer and proceed to employment.
